Frequently Asked Questions

I've never used a mobile detailer before, how does this work?

New clients are required to book appointments over the phone or online. You will then receive an email confirmation from our app called Simply Book. After booking an appointment, we show up at your location at the time you requested and get to work! We just need access to a hose spout and power outlet! Our professional staff always cleans up the work area when completed.

What are your hours and what days are you available?

Monday 1-7 pm

Tuesday 1-6 pm

Wednesday 1-6 pm

Thursday 1-7 pm

Friday 1-7 pm

Saturday 8am – 7pm

Where are you located?

We are based out of Scripps Ranch in San Diego, California.

How do I pay?

We accept cash, check or Venmo at completion of service. 

Are tips expected?

No, but always appreciated for great customer service.

My car wash offers detailing services at half the price, what's the difference?

We pride ourselves on offering exceptional customer service. We know your time is important. Enjoy the freedom to continue your day without having to drive and wait around the car wash.

Will steam cleaning my carpets and seats remove all stains?

Unfortunately no. While pre-treating and steam extraction (part of our service) is the most effective cleaning procedure available, some spills (especially any with reddish dyes), can actually damage and dye carpet and upholstery fibers. Once this occurs, these fabrics can be cleaned but color change is permanent unless material is replaced or re-dyed.

The dealership added a paint sealant and said my car never has to be waxed again, is this true?

No. This is truly a play on words, meaning that ‘sealant‘ still needs to be re-applied every three to six months. Hence the statement “never wax again” simply means sealant rather than wax, must be applied again.

Why should I detail my car?

Waxing has always made cars extra shiny, but modern paint jobs and wax formulations have improved a lot in recent years. Paint used to be just that, paint. A new car got a layer of primer and a few coats of colored lacquer, and that was it. Wax not only gave the paint a good gloss, but it was also the only line of defense against scratches.

Beginning in the 1980s, manufacturers started adding a layer of clear coat, which seals the paint and adds to the shine of the car. The clear coat also takes the environmental abuse. Things like ultraviolet light, ozone, exhaust, salt, dirt, rain, bug guts, and bird poop build up tiny scratches and oxidation on the clear coat’s surface. As the paint ages, that damage causes the surface to get hazy and the shine to subside, but there’s generally no damage to the color layer below. Not waxing will leave your car looking dull and the clear coat vulnerable to accelerated wear. Waxing provides a sacrificial layer on top of the clear coat.

We recommend getting your vehicles detailed once a year.